Contact Center Representative

4 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Contact Center Specialist

We are seeking a Contact Center Specialist to join our team. This individual will be responsible for handling inbound and outbound customer calls, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.

Responsibilities:
  • Provide exceptional customer service through empathetic and professional communication.
  • Document all customer interactions in the CRM system to ensure accurate records.
  • Stay up-to-date on company policies, procedures, and product information to provide accurate responses.
  • Collaborate with the team to meet performance goals and improve overall customer satisfaction.


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