Tech Support Specialist

2 days ago

Karachi, Sindh, Pakistan beBeeTechnical Full time $80,000 - $120,000

This role is ideal for tech-savvy professionals with a passion for Java and technical support.

At our organization, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to prominent companies worldwide.

We are a diverse team of 4,000+ professionals who work remotely on roles that drive significant impact globally.

This position offers opportunities for experienced individuals at various levels who are passionate about providing top-notch technical support and troubleshooting expertise in Java applications.

Key Responsibilities:

  • Provide timely technical support during core business hours.
  • Monitor system performance and respond promptly to alerts.
  • Troubleshoot and resolve complex issues in Java applications efficiently.
  • Document incidents and solutions for knowledge sharing and continuous improvement.
  • Collaborate with development teams on improvements and process enhancements.

Requirements:

  • Prior experience with Java development and troubleshooting.
  • Familiarity with support roles and incident response strategies.
  • Exceptional problem-solving and analytical thinking skills.
  • Effective communication abilities.
  • Advanced English language proficiency.

Benefits:

  • 100% remote work flexibility.
  • Competitive compensation packages in USD or local currency options.
  • Comprehensive hardware and software setup for remote work.
  • Flexible scheduling: create your own working hours.
  • Paid time off, vacations, and national holidays.
  • Innovative and multicultural work environment: collaborate and learn from global talent.
  • Supportive environment with mentorship, promotions, skill development, and growth opportunities.

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