Support Liaison

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking highly skilled professionals to take on the role of Customer Support Liaison, responsible for delivering exceptional customer experiences and services.

Key Responsibilities:

  • Customer Interaction: Provide timely and efficient support via various channels, responding to inquiries and resolving technical issues with our services.
  • Troubleshooting: Identify and resolve complex issues by escalating them to the appropriate team member or department.
  • Documentation: Document and track customer interactions and issues according to company policies.

Customer Experience: Gather customer feedback, provide suggestions for product and service improvements, and participate in ongoing training and development to stay informed about new products and services.

Team Collaboration: Work effectively within a team-oriented environment to ensure seamless customer experiences, meeting and exceeding customer satisfaction metrics and goals.

Requirements:

  • Strong Customer Service and Technical Support skills
  • Excellent Communication and Problem-Solving skills
  • Ability to Multitask and Prioritize tasks efficiently
  • Familiarity with SAP and other software like CRM is an asset

Benefits:

  • Professional Development and Training opportunities
  • Collaborative Work Environment
  • Growth Opportunities within the organization
  • Annual Increments
  • Yearly Bonuses


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Tech Support LiaisonWe're looking for a Tech Support Liaison to serve as the primary point of contact for clients' technical queries. The ideal candidate will have a strong understanding of IP Telephony, VoIP, Contact Center environments, IT Infrastructure, Software Development, and cloud technologies.The successful candidate will have excellent...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title:Customer Service LiaisonJob Summary:We are seeking an experienced and skilled individual to fill the role of Customer Service Liaison. The ideal candidate will possess excellent communication skills, a solid understanding of care management services, and a willingness to learn and adapt.The successful candidate will assist in administrative and...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title:Business Development LiaisonAbout the Role:We are seeking a highly skilled and organized individual to serve as a liaison between clients and vendors.This role involves selecting suitable vendors from our database to partner with clients on their projects, providing training to vendors on client products and services, and evaluating vendor...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    About the RoleThis role involves supporting senior Chinese managers in their daily activities, promoting seamless communication across departments.Main Tasks:Translate diverse documents, meeting minutes, and correspondence in a timely and accurate manner.Foster close collaboration between Chinese and English-speaking teams by acting as a liaison.Maintain...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Bilingual Patient LiaisonThis role is focused on bridging the communication gap between Spanish-speaking patients and healthcare providers. By facilitating effective information exchange, you will play a vital part in ensuring high-quality patient care.Key ResponsibilitiesFacilitate accurate and efficient communication between patients and...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Multilingual Liaison OfficerJob OverviewWe are seeking a skilled communicator to assist in resolving communication-related issues and provide administrative support.Key ResponsibilitiesAssist in administrative and operational activities, ensuring seamless day-to-day operations.Answer calls and manage correspondence with professionalism and...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a talented Relationship Manager to join our team.Job SummaryThe successful candidate will be responsible for building and maintaining effective relationships with clients, utilizing strong communication and interpersonal skills. The ideal candidate will have excellent telephone liaison skills, as well as proficiency in using MS...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Senior Construction Liaison SpecialistJob Overview:Liaising with architects, consultants, sub-contractors, and clients is crucial to understand requirements. Effective communication skills are necessary for success in this role.We seek a young professional with no prior experience who is proactive, eager to learn, and willing to adapt to new...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Customer Service LiaisonWe are seeking a highly skilled and articulate professional for a key role in our Telemarketing and Customer Service team.About the RoleThis is an exciting opportunity to work with cutting-edge technology tools, utilizing a 24-hour monitoring and tracking setup, and imported technologies integrated into our Vehicle Tracking...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Front Desk Liaison OfficerAbout the Role:This is a full-time, on-site position for a Front Desk Officer located in Lahore. The successful candidate will be responsible for handling receptionist duties, providing exceptional customer service, managing office equipment, and supporting office administration tasks on a day-to-day basis.Skill...