Advanced Level Support Engineer

20 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Core Banking Solution Support Specialist

The role requires providing advanced level technical support to Core Banking Application users. Key responsibilities include:

  • Analyzing and resolving technical issues within agreed-upon timeframes.
  • Elevating complex issues to senior support engineers for guidance.
  • Documenting technical solutions to improve knowledge base and reduce future incident volume.

Support the development and maintenance of knowledge bases and other resources to enhance team efficiency and customer satisfaction.



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