Loan Operations Specialist

23 hours ago


Gujranwala, Punjab, Pakistan beBee Careers Full time
Job Description

About the Role:

We are seeking a highly skilled and experienced professional to oversee offshored processes, ensuring compliance with service levels and quality standards. This role involves effective monitoring and reconciliation, as well as leading collaboration with offshore teams to provide operational support.

Key Responsibilities:

  • Offshored Process Oversight: Ensure that offshored processes are operated efficiently, effectively, and within established guidelines.
  • Collaboration and Operational Support: Collaborate closely with offshore teams to provide expert guidance and ensure seamless operations.
  • Incident Management: Promptly identify and resolve incidents while conducting thorough root cause analyses to implement corrective measures and prevent recurrences.
  • Transaction Processing: Oversee the accurate and timely processing of transactions according to regulatory requirements and company policies.
  • Project Expertise: Offer technical expertise to drive project initiatives, enhance management reporting, and extract valuable insights from data analytics.
  • Digitization Efforts: Spearhead digitization initiatives aimed at streamlining business processes.
  • Customer Experience: Enhance customer satisfaction by providing superior assistance and support to corporate clients.
  • Talent Development: Foster growth, engagement, and succession planning among team members.

Requirements:

  • 7 years minimum experience in Loan Operations and Reporting.
  • Proactive self-starter who can handle multiple tasks and meet deadlines in a fast-paced environment.
  • Strong leadership and people management skills.
  • In-depth knowledge of loan control administration and reporting standards.
  • Demonstrated ability to devise strategies deliver value-added support identify problems and propose solutions.
  • Excellent analytical problem-solving skills with attention to detail.
  • Persuasive communication and interpersonal skills both written and verbal.
  • Proficiency in Microsoft Office Suite.


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