Technical Support Specialist
24 hours ago
Technical Support Specialist
Job Description:
The role of Technical Support Specialist is to provide expert assistance to customers in resolving technical issues and improving the product. This position requires strong analytical and problem-solving skills, as well as excellent communication skills to interact with customers effectively.
Responsibilities:
- Provide technical support via phone, email, or online platforms to troubleshoot customer queries.
- Conduct quality control/bug testing of new releases to ensure product stability and performance.
- Deliver training sessions to customers on product usage and features.
- Collaborate with the development team to identify areas for product enhancement and implement changes.
- Update knowledgebase cases, release notes, and user manuals to reflect changes and improvements.
Requirements:
- Bachelor's degree in a relevant field such as Computer Science, Information Technology, or Library Science.
- Minimum 2-3 years of experience in a technical support role.
- Excellent written and verbal communication skills.
- Able to work independently and as part of a team.
- Strong problem-solving and analytical skills.
Benefits:
- Opportunities to work with diverse customers worldwide.
- Challenging projects that foster growth and learning.
- A collaborative team environment that supports professional development.
-
Senior Technical Support Specialist
24 hours ago
Multan, Punjab, Pakistan beBeeTechnology Full time $90,000 - $120,000Technical Support SpecialistAs a Technical Support Specialist, you will be responsible for providing expert technical guidance and support to clients in a fast-paced environment.The ideal candidate will have experience with Java development and troubleshooting, as well as strong analytical and problem-solving skills. They should also possess excellent...
-
Technical Specialist
24 hours ago
Multan, Punjab, Pakistan beBeeTroubleshooting Full time 1,000,000 - 1,500,000About the Role:We are seeking a skilled Technical Specialist to join our team as a Support Engineer. This individual will play a key role in managing, tracking, diagnosing, and troubleshooting technical cases in support. Key Responsibilities:Resolve support issues by identifying changes needed to data/hardware/process and implementing them with minimal...
-
Technical Support Specialist
24 hours ago
Multan, Punjab, Pakistan beBeeITSupport Full time 4,000,000 - 8,000,000Job Summary">We are seeking a highly skilled IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical assistance and support to employees across various departments.">About the Role">">Perform OS installations and configurations for MacOS, Windows, and Linux systems">Facilitate seamless onboarding and...
-
Expert Technical Support Professional
24 hours ago
Multan, Punjab, Pakistan beBeeCustomerSupport Full time 3,000,000 - 5,000,000Technical Support Specialist RoleThis position is for a highly skilled and dedicated professional who will serve as the primary point of contact for clients, providing exceptional technical support and ensuring seamless onboarding. The Technical Support Advisor will work closely with the account management team to resolve complex technical issues and...
-
Technical Support Specialist
1 day ago
Multan, Punjab, Pakistan beBeeSoftware Full time 6,000,000 - 8,000,000Job SummaryThis position is a fantastic opportunity for a skilled Software Engineer to contribute to our tech development team. The ideal candidate will possess strong technical skills and excellent communication abilities.Key Responsibilities:Evaluate and enhance technical support systems to minimize service disruptions.Collaborate with project/product...
-
Technical Support Specialist
1 day ago
Multan, Punjab, Pakistan beBeeItEngineer Full time 2,000,000 - 2,500,000Job OverviewWe are seeking a highly skilled IT engineer to join our team.This role involves providing technical assistance to colleagues, diagnosing and troubleshooting software and hardware incidents, and helping colleagues with their day-to-day IT needs.As an Associate IT Engineer, you will be responsible for providing 1st to 3rd level support for all IT...
-
Senior Technical Authority
24 hours ago
Multan, Punjab, Pakistan beBeeTechnical Full time $85,000 - $115,000Job DescriptionThe Lead Technical Support Engineer is a senior technical authority responsible for delivering expert technical support to various products and services.As an L4 support engineer, they troubleshoot complex issues or product-level bugs that technical support engineers cannot resolve.They manage, track, diagnose, and troubleshoot high-level...
-
IT System Support Specialist
5 days ago
Multan, Punjab, Pakistan beBeeTechnical Full time $10,000 - $12,000Technical Support ProfessionalWe are seeking a highly skilled and experienced IT specialist to provide expert technical support and assistance to clients with their computer systems, software, and hardware.
-
Highly Skilled Java Technical Support Specialist
24 hours ago
Multan, Punjab, Pakistan beBeeTechnical Full time $120,000 - $150,000Job OverviewWe are seeking a seasoned Java Technical Support Specialist to join our team. This highly skilled professional will be responsible for overseeing the management, troubleshooting, and resolution of complex issues within our Java-based applications and services.The ideal candidate will possess in-depth knowledge of Java development and...
-
Senior Technical Support Specialist
24 hours ago
Multan, Punjab, Pakistan beBeeTechnical Full time $80,000 - $100,000Job SummaryWe are seeking a Technical Support Lead to drive growth and success in our team. As a senior subject matter expert, you will be responsible for providing complex technical support for our products and services.Key Responsibilities:Provide technical expertise to resolve complex issuesDevelop and implement effective support strategiesCollaborate...
