ITIL-Compliant Incident Management Specialist

Problem Management Expert">GSPANN is hiring a Problem Manager to manage and resolve recurring incidents and problems within IT services.">The ideal candidate will have strong expertise in ITIL/ITSM processes, Root-Cause Analysis (RCA), and working with stakeholders to improve problem management processes.">This role involves detecting and logging recurring...

Information Technology Infrastructure Library (ITIL), IT Service Management (ITSM)DescriptionGSPANN is hiring a Problem Manager to manage and resolve recurring incidents and problems within IT services. The ideal candidate will have strong expertise in ITIL/ITSM processes, Root-Cause Analysis (RCA), and working with stakeholders to improve problem management...

Job Title: Application Support SpecialistJob Summary:We are seeking an experienced support specialist with expertise in cargo domain operations and Splunk log analysis/debugging. The role involves application and incident management for a cargo management application provided by a leading aviation technology provider.Must-Have Skills (Mandatory):- Experience...

Job OverviewAs an application support specialist, you will be responsible for managing applications and incidents for a cargo management system.ResponsibilitiesManage applications and incidentsAnalyze and debug Splunk logsProvide on-call support outside regular hoursSkills and QualificationsMust-Have SkillsExperience in cargo domain operations or strong...

Key Responsibilities\The successful candidate will be responsible for:\\Providing expert-level support for the cargo management application\Analyzing and resolving complex technical issues using Splunk log analysis\Developing and implementing process improvements for incident and application management\Collaborating with cross-functional teams to ensure...

Job SummaryWe are seeking an experienced application support specialist with expertise in cargo domain operations and Splunk log analysis/debugging. The role involves application and incident management for a cargo management application.Key ResponsibilitiesApplication and incident managementSplunk log analysis and debuggingOn-call support outside regular...

Cargo Domain Support SpecialistThis position requires an experienced professional to manage applications and incidents for a cargo management system.Main ResponsibilitiesSupport and maintain the cargo management systemAnalyze and debug Splunk logsProvide on-call support outside regular hoursEssential Skills and QualificationsCore RequirementsExpertise in...

Key ResponsibilitiesThis role requires strong analytical and problem-solving skills to detect and resolve recurring incidents and problems within IT services. Key responsibilities include:Logging and investigating recurring incidents and problems.Using RCA techniques to determine root causes.Developing and implementing solutions to resolve...

This role involves providing technical support for applications built on .NET and TypeScript, following established ITIL and ITSM processes for incident, change, and problem management.You will also be responsible for monitoring and optimizing application performance using Dynatrace, Datadog, and other APM tools, analyzing logs and system behavior to...

GSPANN is hiring Support Engineers with expertise in application support, incident management, and monitoring.The ideal candidates will have hands-on experience with technologies like .NET, TypeScript, and Application Performance Monitoring (APM) tools such as Dynatrace, Datadog, and Splunk, along with a solid understanding of IT Service Management (ITSM)...