Job Title: Call Quality Reviewer

1 week ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a Quality Assurance Executive to join our team. The successful candidate will be responsible for monitoring and inspecting calls to ensure they meet our quality standards.

The ideal candidate should have a strong understanding of quality control principles and be able to develop and implement quality control processes. Excellent communication and problem-solving skills are essential for this role.

Responsibilities include:

  • Monitoring and inspecting calls
  • Developing and implementing quality control processes
  • Collaborating with teams to resolve quality issues
  • Providing feedback to improve call quality
Requirements

A minimum of X years of experience in quality control is required. Strong computer skills and excellent verbal and written communication skills are essential. Strong interpersonal skills and analytical skills are also necessary.



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