
Senior Laboratory Operations Manager
1 week ago
Masters in Applied Chemistry or a related field is required for this role. We are seeking an experienced and skilled Senior Laboratory Operations Manager to oversee the smooth operations of our laboratory department.
Main Responsibilities
- Develop new lab collection centers on different venues while leading lab expansion projects.
- Ensure preventive and corrective maintenance of equipment at collection points and Stat labs.
- Responsible for shifts at various branches, assisting HR with recruiting when necessary.
- Formulate and implement short and long-term goals for lab operations; project future needs and formulate strategies consistent with projections.
- Respond to customer queries and provide support to lab staff at collection centers.
- Oversee budgeting, reporting, planning, and auditing, ensuring compliance with laws and regulations.
- Develop policies, protocols, and procedures, controlling budgets for security operations and monitoring expenses.
- Attend meetings with other managers to determine operational lab needs, manage daily activities of the Housekeeping department, and ensure client satisfaction.
- Supervise staff to deliver high standards of customer service, prepare schedules and timesheets for subordinates, and maintain inventory records.
- Ensure Quality Assurance and perform any additional tasks assigned by management.
Required Qualifications & Skills
- Masters in Applied Chemistry from a recognized university.
- Bachelor's degree in business administration or equivalent preferred.
- 3-5 years of experience in a managerial capacity at chain of Labs/Hospital Labs.
- Excellent verbal and written communication skills, strong time-management, staff management, and organizational skills.
- Self-driven and motivated to increase efficiency and performance.
- In-depth knowledge of lab operations and dos and don'ts.
- Exceptional communication skills in advising customers and managing employees.
- Competency in IT skills and lab management software system.
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