E-commerce Expert

22 hours ago


Lahore, Punjab, Pakistan Topdot Pvt Ltd Full time
Company Overview:

Topdot Pvt Ltd is a software development company specializing in e-commerce projects and services. We help businesses transform their processes with digital solutions, leveraging our diverse group of people inspired by great work and fueled by passion.

Job Overview:

We are seeking a highly skilled E-commerce Expert to join our team. This full-time onsite role at our Lahore office requires a deep understanding of e-commerce platforms, technical architecture, and business processes. The ideal candidate will analyze, map, and optimize the technical side of e-commerce systems while driving business outcomes such as improved user experience, system efficiency, and revenue growth.

Key Responsibilities:

  1. Technical Analysis & E-commerce Platforms: Conduct a detailed analysis of e-commerce platform infrastructure (Shopify, WordPress, Magento, WooCommerce, BigCommerce) to identify opportunities for optimization, scalability, and improved performance.
  2. Technical Requirement Gathering: Collaborate with stakeholders (developers, system architects, product owners) to gather, document, and translate business and technical requirements into detailed specifications. You will be responsible for creating key documents such as the Business Requirements Document (BRD), Functional Requirements Document (FRD), Technical Requirements Document (TRD), System Architecture Diagrams, and Integration/Interface Specifications to ensure smooth communication between business and technical teams, and successful implementation of e-commerce solutions.
  3. System Mapping & Architecture: Create and update system architecture diagrams and technical documentation to map out the e-commerce ecosystem, including integrations with payment gateways, inventory systems, APIs, and third-party tools.
  4. Integration and API Management: Analyze and evaluate API integrations between various platforms and third-party systems (CRM, ERP, PIM) to ensure data flow, synchronization, and performance are optimized.
  5. Technical Customer Journey Optimization: Work closely with development and UX teams to analyze customer journeys from a technical perspective, identifying areas where the user experience can be improved by optimizing technical performance, reducing load times, or enhancing mobile responsiveness.
  6. Security & Compliance: Ensure all technical aspects of the e-commerce platform meet security, compliance, and data privacy standards.


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