Help Desk Professional

2 weeks ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time

Our ideal candidate is a customer-focused individual with excellent communication skills and a proactive approach to solving customer issues.

Responsibilities Include:
  • Professionally handling customer calls: to address inquiries, resolve issues, and provide information.
  • Responding to customer emails: promptly and accurately, ensuring their concerns are addressed effectively.
  • Maintaining accurate records: of customer interactions, ensuring up-to-date information.
  • Collaborating with internal teams: to resolve complex issues.

Required Skills:

  • Strong call-handling skills: with the ability to manage multiple inquiries efficiently.
  • Proficiency in email communication: with attention to grammar and professionalism.
  • Ability to learn quickly: and adapt to new systems, tools, and processes.

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