
Export Operations Lead
1 day ago
Job Overview
">This role involves overseeing the export operations process from international sales orders to dispatch. The goal is to ensure timely and accurate processing of documentation, prompt communication with customers, and efficient coordination with various departments.
">Main Responsibilities
">- ">
- Process all necessary documentation for international shipments in a timely and accurate manner.">
- Provide same-day responses to customer queries and complaints through online channels.">
- Maintain active follow-up with the Supply Chain department on order completion and dispatch.">
- Ensure prompt updates on international orders and shipments to overseas customers.">
- Negotiate transit times and freight rates with shipping lines, taking into account customer preferences.">
- Process rebates accurately and maintain relevant documents.">
- Arrange and maintain necessary documents, forms, and certificates for efficient and lawful execution of export orders.">
- Lead sales efforts and support company practices to enhance reputation, market leadership, and revenue.">
- Monitor and ensure the smooth process of export operations from sales order to dispatch.">
- Coordinate with government agencies for attestation and endorsement of export documents.">
- Expedite export arrangements and maintain current information on export tariffs, licenses, and restrictions.">
Required Skills and Qualifications
">- ">
- Excellent communication and interpersonal skills.">
- Initiative and drive to achieve goals.">
- Strong planning and organizing abilities.">
- Persuasive negotiation and motivation techniques.">
Benefits
">The ideal candidate will have a strong ability to work independently, prioritize tasks effectively, and communicate clearly with various stakeholders.
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