
Operations Supervisor
7 days ago
About the Position
This Operations Supervisor position is ideal for an individual with experience in facilities management and supervision, who is passionate about delivering exceptional customer service and ensuring the smooth operation of our properties.
Responsibilities
- Prioritize service requests and establish daily work schedules for maintenance staff
- Follow up on work assignments to ensure efficient completion
- Maintain records of service requests received
- Establish emergency maintenance schedules and distribute emergency contact information
- Prepare inventory of equipment, tools, and supplies
- Perform approved purchases of supplies, equipment, and services
- Provide budget information as requested
- Acknowledge unusual repairs requiring special attention
- Develop vendor contracts and obtain competitive bids
- Supervise contracted services and look for areas to reduce operational costs
- Maintain inventory and perform regular property inspections
- Notify management of maintenance problems and recommend solutions
- Assist in preparation of maintenance-related records
- Meet with the Property Manager daily to report on scheduled work status
- Assist with move-in and move-out procedures
- Make recommendations for contract services and supervise contract workers
- Train new maintenance staff members
- Supervise timeliness and quality of work by maintenance technicians
- Conduct performance reviews of subordinates
- Coordinate weekend and holiday coverage
- Attend training classes and maintenance meetings
- Establish preventative maintenance schedules
- Maintain updated preventive maintenance information
- Know current condition of all vacant apartments
- Hold regular instruction classes for maintenance staff
- Keep workshops or utility rooms clean and safe
- Provide a role model for maintenance staff by following company procedures and maintaining a professional appearance
- Ensure locks are re-keyed after resident move-outs
- Maintain safety data sheets and warranty paperwork
- Accompany the Property Manager on apartment walk-throughs for vacating residents
- Ensure make-readies are complete in a timely manner
- Respond to service requests within 24 hours
- Complete emergency service requests as soon as feasible
- Require staff to be trained in OSHA guidelines
- Report rule and regulation violations to the Property Manager
- Obtain knowledge of power, water, and gas turnoffs, clean-out traps, fire extinguishers, and fire hydrants
- Assist with all aspects of property maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency maintenance
- Maintain exterior and public lighting
- Repair non-structural wear and damage to buildings
- Care for lawn, plants, shrubs, and flowers
- Clean parking areas, sidewalks, alleyways, hallways, and common areas
- Prepare vacant apartments
- Paint
- Service appliances, equipment, plumbing, and minor electrical repairs
- Pick up trash on property and remove pet waste
- Clean garbage areas
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