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Transformational Team Lead for Human Resources

2 weeks ago

Rawalpindi Cantonment, Pakistan beBee Careers Full time
Job Description

A transformational leader is required to lead and manage a department of 50 to 60 team members, overseeing the day-to-day operations within given resources.

  • Lead and manage a team of professionals, ensuring efficient execution of their roles and responsibilities.
  • Empower team members with necessary resources and expertise for success.
Responsibilities
  • Establish and maintain customer service standards by implementing recognized benchmarks.
  • Conduct regular progress and development meetings with staff, fostering open communication and collaboration.
  • Ensure timely completion of ongoing projects through strong follow-up and monitoring.
  • Foster a performance-driven team that consistently achieves assigned targets.
  • Create a professional work environment where individuals are treated equally and fairly, promoting teamwork and collaboration.
  • Implement company policies and procedures, ensuring adherence to established guidelines.
  • Regularly review KPIs, analyze performance, and identify areas for improvement.
  • Analyze training needs and develop staff for next-level roles.
  • Prioritize operations improvement and business development initiatives.
  • Design and improve processes to benefit the organization as a whole.
RequirementsQualification
  • Hold a bachelor's degree in Business Administration or related field; an MBA is preferred.
  • Possess excellent English communication skills.
Skills Required
  • Demonstrated leadership skills, team management expertise, and thorough knowledge of process creation and optimization.
  • Project management experience, conflict resolution skills, and a proactive attitude.
  • Strong analytical and problem-solving abilities, with excellent time management and organizational skills.
  • Calm and composed under pressure, with excellent interpersonal and communication skills.
  • Results-driven, dedicated, and quick to learn, with a strong sense of responsibility and accountability.
Experience Required
  • Minimum 5-8 years of experience managing teams and departments.
  • Proven track record in international recruitment, customer support, business operations, call center management, and project management.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Human Resources

Industries

Translation and Localization