Digital Marketing Solution Delivery Leader

23 hours ago


Hyderabad City Taluka, Pakistan beBee Careers Full time

Service Delivery Lead for Digital Marketing Solutions

This role requires a seasoned professional with experience in managed services, application support, and development. The ideal candidate will have a strong background in Adobe Experience Manager, Java, and Web Technologies.

Main Responsibilities:

  • Oversee digital marketing portfolio in the Marketing and Sales workstream, providing service delivery oversight for Corporate websites, Microsites & Applications.
  • Interface with Sales and Marketing key users and external communications team to ensure seamless service delivery.
  • Manage incident, problem, change, release management, operational readiness, and transition approach and acceptance.
  • Adhere to company's information security and compliance processes, ensuring audit proceedings within the Sales and Marketing portfolio.
  • Application inventory management, liaison with vendor management office, and sourcing teams to manage service and product vendor contracts and financials.

Experience and Skills Required:

  • 10-14 years of overall experience including managed services experience.
  • 8-10 years in large managed services programs, with experience in Application support, maintenance, development in various roles, including service delivery manager roles.
  • At least 6-8 years of experience in Adobe Experience Manager, Adobe Analytics, PIM, Marketo, including integrations with other enterprise applications or CRM systems like Salesforce.
  • Experienced in managing multi-lingual, multi-geography sites on the Adobe platform.
  • Strong understanding of various SDLC methodologies, experience working with vendors, and managing SLAs.
  • Project cost and financial management.
  • ITIL V3 certified expert or equivalent certifications preferred.

Technical Skills:

  • Experience in JavaScript, Adobe AEM, Frontend Technologies like HTML, jQuery, JSON, Sightly, JSP, XML, AJAX & SPA with AngularJS & React.
  • Strong hands-on experience in building & deploying enterprise-level Web Content Management solutions on AEM 6.4/6.5 and SPA Editor Framework with React.
  • Strong experience with AEM core functionalities like Components, Core Components, Editable templates, Content and Experience fragments, DAM, MSM, Localization, Multilingual Translation, Sling Mapping & Cloud technologies like Scene 7, Adobe analytics, SFDC, Clay Tablet.
  • Good knowledge of advanced java or .net framework, batch & real-time integrations with other legacy systems, SOAP API, REST Webservices.
  • Good understanding & experience of service management tools like JIRA & Service Now.
  • Well-versed with Agile Framework & Methodologies.
  • Knowledge of emerging technologies such as Gen AI tools, Internet of Things (IOT), Social media integration, Machine learning, and Digital transformation preferred.


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