IT Sales Specialist
15 hours ago
At Topdot, we are seeking an experienced IT Sales Specialist to join our team. As a key member of our sales team, you will play a vital role in driving revenue growth and expanding our customer base.
Key Responsibilities
- Lead Nurturing and Qualification
Engage with marketing-qualified leads (MQLs) through personalized interactions, understanding their business needs and goals. Qualify leads into sales-qualified leads (SQLs) based on budget, timeline, and decision-making authority criteria. Provide ongoing touchpoints with leads to keep them engaged, fostering strong connections throughout their decision-making process. - Collaboration with Marketing and Sales
Work closely with the marketing team to understand lead sources, campaign performance, and prospect profiles. Communicate lead insights effectively to Account Executives (AEs) and other team members, assisting them in preparing for calls and closing strategies. - Pipeline Management
Maintain detailed records of lead interactions and nurture progress using CRM tools, ensuring accuracy and follow-up opportunities. Track and report on lead conversion rates and engagement metrics, providing insights to enhance lead nurturing strategies. - IT Services Knowledge & Communication
Develop a strong understanding of our offerings, particularly in software development and tech services, to answer lead inquiries and address concerns. Educate leads on the value and benefits of our services, using consultative techniques to align our solutions with their goals.
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