
Customer Service Representative For Inbound Night Shift
2 days ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team for an inbound night shift role. This individual will be responsible for providing exceptional customer service via phone, resolving issues in a timely and professional manner, and exceeding performance targets.
The ideal candidate will possess excellent communication skills, both verbal and written, and be able to work well under pressure in a fast-paced environment. They should also have a strong ability to multitask, prioritize tasks effectively, and meet or exceed performance metrics.
The successful candidate will be a team player who is committed to delivering outstanding results and consistently meeting the expectations of internal and external customers.
In return for their hard work and dedication, our representatives can expect a competitive salary package, comprehensive training, and opportunities for growth and advancement within the company.
Eligibility Criteria & Details- Proficiency in English speaking and writing
- Excellent customer service and communication skills
- Ability to work well under pressure and in a team environment
- Highly organized and efficient with a focus on quality and productivity
- Flexible to work nights on a permanent basis (09:00 PM - 06:00 AM Mon-Sat)
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