Operations Manager

1 day ago


Peshawar City Tehsil, Pakistan Standard Chartered Full time

Job Summary

We are seeking a seasoned professional to spearhead our branch operations. As an Operations Manager, you will be responsible for driving business growth, managing day-to-day activities, and building strong customer relationships.

Key Responsibilities

Sales and Marketing:
  1. Develop and execute sales plans to achieve monthly targets.
  2. Liaise with marketing teams to develop new products and services.
  3. Monitor customer interactions and provide feedback to improve customer experience.
  4. Collaborate with sales teams to ensure seamless delivery of services.
  5. Conduct regular performance reviews to identify areas for improvement.
Strategic:
  1. Formulate and implement strategies to drive business growth and expansion.
  2. Monitor market trends and competitor activity to stay ahead of the competition.
  3. Identify opportunities for cost savings and implement efficient processes.
  4. Ensure compliance with regulatory requirements and industry standards.
Risk Management:
  1. Develop and implement risk management strategies to minimize potential losses.
  2. Monitor and control retail client credit portfolios to ensure accuracy and security.
  3. Implement robust controls to prevent financial crimes and misconduct.

Skills And Experience

  1. Strong leadership and communication skills.
  2. Ability to analyze complex data and make informed decisions.
  3. Experience in sales and marketing, preferably in a banking or financial services environment.
  4. Proven track record of driving business growth and achieving results.

About Standard Chartered

At Standard Chartered, we value diversity and inclusion. We believe that every individual has the right to work in an environment that is free from discrimination and where everyone feels valued, respected, and supported.

Our Values

  1. Do the right thing - always act with integrity, fairness, and transparency.
  2. Never settle - continually strive for excellence and innovation.
  3. Be better together - collaborate, communicate, and learn from each other.

What We Offer

  1. Competitive salary and benefits package.
  2. Opportunities for career growth and development.
  3. Collaborative and inclusive work environment.
  4. Flexible working arrangements and remote work options.

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