Sales and Store Operations Manager

3 days ago


Lahore, Punjab, Pakistan Highly Keen Full time
Job Title: Sales and Store Operations Manager

We are seeking a seasoned Sales and Store Operations Manager to manage our retail operations team at Highly Keen.

About the Position:
  • Develop sales strategies by considering sales forecasts, previous year's sales data, and top management's goals.
  • Drive sales growth across shopping centers and bakeries through effective leadership and report creation.
  • Oversee the performance of store managers and their teams at shopping centers and bakeries, ensuring efficient operational functioning.
  • Maintain high customer satisfaction levels at all retail stores by reducing dissatisfaction incidents and organizing mystery shopping.
  • Purchase products based on demand to avoid overstocking and understocking.
  • Manage procurement-related administrative tasks as needed.
  • Regularly monitor warehouse operations by reviewing weekly stock reports and conducting audits.
  • Conduct quarterly meetings to set, review, and revise performance standards and KRAs for direct reportees.
  • Perform regular performance evaluations of immediate staff.
  • Develop staff through formal and informal coaching, counseling, and mentoring sessions.
  • Plan for succession by identifying potential successors for key roles.
Essential Requirements:
  • Achievement and results orientation.
  • Retail operations expertise.
  • Strategic and analytical thinking.
  • Leadership and development skills.
  • Strong interpersonal and communication skills.
  • Ability to hold oneself and others accountable.


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