
Administrative Support Specialist
5 days ago
Role Description:
Key Responsibilities:Create and update records in our operating systems relating to Secured Loans.
Process documentation checks, loan disbursements, and servicing activities.
Prepare instructions, payment advices, and notification letters for customers and lawyers.
Perform imaging, indexing, and filing of collateral documents.
Reconcile General ledger accounts, transactions, and documents.
Review and update system reports on a daily, weekly, and monthly basis.
Handle customer and lawyer inquiries.
Ensure all requests are processed within specified service standards, timely and accurately.
Manage ad-hoc projects assigned by Team Managers.
Evaluate discrepancies and deviations with Team Managers.
Support Team Managers in improving workflows and identifying operational risks.
Masters Diploma or Degree in relevant studies.
Effective communicator and negotiator with excellent interpersonal skills.
Skilled in MS Word, Excel, and PowerPoint.
Able to work accurately and independently with minimal supervision.
Singaporean nationals only.
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