
Academic Support Coordinator
4 days ago
Job Overview
We are seeking an experienced and organized individual to fill the role of Peer Support Associate. The successful candidate will be responsible for overseeing the Peer Ambassador Leader (PALs) program and managing the Academic Support Lab (ASL).
Duties and Responsibilities- Peer Support Management:
- Recruit, onboard, and train PALs, ensuring they can effectively mentor students.
- Track PALs performance through data analysis, maintaining high-quality interactions with mentees.
- Monitor PALs meetings, tracking attendance and engagement levels.
- Process PALs payments, documenting accurately and disbursing in a timely manner.
- Implement feedback mechanisms to assess the PALs program's effectiveness and propose improvements.
- Maintain strong coordination with faculty advisors and administrative teams to align peer mentoring with student needs.
- Assist in planning and executing engagement activities, workshops, and training sessions for PALs.
- Academic Support Lab Coordination:
- Operational and Logistical Management:
- Ensure smooth daily operations of the ASL, including scheduling, resource allocation, and facility management.
- Develop and maintain a structured timetable for tutoring sessions, workshops, and office hours.
- Implement policies for lab usage, student engagement, and tutor scheduling.
- Data Management and Analysis:
- Maintain student records related to academic support services, tracking attendance, participation, and progress.
- Analyze student performance data to assess the effectiveness of tutoring programs and identify academic challenges.
- Generate periodic reports for faculty and administrators to assist in curriculum adjustments and support mechanisms.
- Develop dashboards and visual reports to track the utilization and impact of the ASL.
- Faculty and Tutor Coordination:
- Serve as the primary liaison between faculty and tutors, ensuring clear communication of expectations.
- Assist in recruiting, onboarding, and training tutors in collaboration with faculty.
- Organize meetings and feedback sessions with tutors to continuously improve student engagement.
- Administrative and Communication Responsibilities:
- Draft and distribute announcements, schedules, and guidelines related to the ASL and PALs program.
- Maintain documentation of lab and peer support procedures, policies, and reports.
- Communicate with students about available academic support services and encourage participation.
- Respond to student queries regarding academic support programs.
- Operational and Logistical Management:
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