
Quality Assurance Specialist
7 days ago
Company Overview
The North West General Hospital & Research Center is a leading healthcare institution in the region, committed to providing high-quality patient care and services.
Job Summary
We are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for assisting in the development of policies, procedures, and work instructions within the work area consistent with quality assurance, work health and safety, and relevant guidelines.
Key Responsibilities
- Develop and implement QA procedures, including training and information sessions for staff.
- Work closely with risk management, health and safety, and patient experience teams.
- Collect quality and safety data through audits, accreditation reviews, incident reports, staff, and patient feedback.
- Provide education and support patient safety, quality improvement, and clinical risk management.
- Manage direct reports effectively and efficiently manage their areas of operational responsibility.
Required Skills and Qualifications
- Bachelor's degree or equivalent from a recognized university.
- Experience in healthcare quality assurance/management is an advantage.
- Minimum 2 years' post-qualification experience in a reputable hospital.
- Preference given to candidates having served in JCI/ISO accredited facilities.
- Proficient in MS Office, strong communication, and report writing skills, and computer literate.
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