Customer Service Consultant

2 weeks ago


Lahore, Punjab, Pakistan Premlinx Pakistan Pvt Ltd. Full time
Customer Service Consultant

We are seeking a skilled CUSTOMER SERVICE CONSULTANT to join our team at Premlinx Pakistan Pvt Ltd. As an Inbound Customer Chat Representative, you will be responsible for providing excellent customer service via live chat.

About the Role

This role is ideal for individuals who are proficient in navigating the web and can effectively consult customers regarding products.

  • You will respond to inbound chat inquiries and provide timely resolutions to customer concerns.
  • Refer to internet resources and supporting websites provided during training to assist potential customers.
  • Work with multiple customers simultaneously, handling their queries efficiently.
Key Responsibilities
  • Typing 50 WPM with 0 errors.
  • Navigating the computer and utilizing internet resources to find product information.
  • Motivated individual with strong interpersonal skills and communication abilities.
  • Ability to multitask and handle multiple chats at once.

We are an equal opportunities employer and welcome applications from qualified candidates.



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