Senior Cloud Specialist

2 weeks ago

Hyderabad City Taluka, Pakistan beBeeExpertise Full time $140,000 - $180,000
Cloud Architecture Expertise

DigitalOcean's fast-paced environment is ideal for builders who value winning together, learning, having fun, and making a difference.

We seek passionate individuals to help grow and scale businesses in the cloud through meaningful relationships with customers.

Key Responsibilities

  • Technical Consultation & Architecture Design

    • Develop expertise in product portfolios and evolving cloud ecosystems.
    • Design infrastructure architectures tailored to customer use cases and explain solutions clearly.
    • Conduct technical consultation sessions and workshops to enable customers to manage their cloud environments.

  • Proactive Customer Engagement & Growth

    • Manage key accounts and partner with customers to drive engagement, retention, and expansion of DigitalOcean workloads.
    • Assess customer progress, understand evolving needs, and align strategies for future growth.
    • Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions.

  • Advocacy & Cross-Functional Collaboration

    • Act as the voice of the customer within the organization, ensuring customer needs are represented in product development and support processes.
    • Liaise with Engineering and Support teams to resolve escalations and technical challenges.

  • Tooling & Efficiency

    • Develop tools and scripts to streamline technical engagements and improve efficiency.
    • Stay current with industry trends and best practices to enhance customer engagement strategies.
Requirements

  • Technical Expertise

    • Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
    • Programming or development experience with basic skills in at least one mainstream language.
    • Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
    • Proficiency with major cloud platforms (AWS, Google Cloud Platform, or Azure).

  • Customer-Centric Approach

    • Passionate about delivering exceptional customer experiences with a history of building successful technical solutions.
    • Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations.

  • Communication Skills

    • Strong verbal and written communication skills to translate complex technical concepts.

  • Adaptability & Initiative

    • Self-starter with a passion for technology and open-source projects, eager to learn new tools and systems.
Bonus Points
  • Cloud certifications and NVIDIA certifications for GPU and AI/ML.
  • Experience with networking, automation tools, virtualization, and databases.
About Us
  • We prioritize career development, providing resources for continued growth and reimbursement for conferences, training, and education.
  • We care about employee well-being, offering a competitive array of benefits, including flexible time off policy and wellness allowance.
  • We reward employees with salary ranges based on market data, relevant years of experience, and skills, and offer bonus opportunities and equity compensation.

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