Customer Experience Ambassador

12 hours ago


Lahore, Punjab, Pakistan ibex Full time

We are seeking a highly skilled and customer-centric individual to join our team as a Customer Experience Ambassador. This role requires you to provide top-notch solutions to a diverse range of customer queries through written communications and a positive attitude.

Key Responsibilities:
  • Assist customers with their items purchased through the e-commerce website
  • Deliver exceptional customer experiences as measured by performance objectives and maintain the core values of ibex
  • Maintain swift responses to customers through email and/or chat
Requirements:
  • O Levels/Matriculation or above
  • Excellent Written and Verbal English communication
  • Must have at least 40 WPM
  • Proficiency with MS Office (Particularly MS Excel and MS Word)
Benefits:
  • Medical Insurance & OPD
  • Provident Fund with investment options
  • Leave Encashment
  • Annual leaves
  • On job training
  • Two days off in a week
  • Ergonomic furniture and infrastructure
  • Referral Rewards
  • Annual Increment
  • Conveyance facility
  • Loan facility
  • Employee Appreciation programs

The salary for this position will be up to Rs. 90,000/month. We pay well for great work and deserving employees.



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