
Customer Service Agent
2 weeks ago
Hiring a Call Center Representative for DME Campaign
We are seeking a skilled and experienced individual to fill the role of Call Center Representative for our USA-based DME campaign.
Key Responsibilities:
- Respond to customer inquiries via phone and resolve issues in a timely manner
- Meet or exceed performance metrics, including quality scores and call handling times
Requirements:
- Bachelor's degree or equivalent experience required
- 1-3 years of experience in a call center environment preferred
- Excellent communication and interpersonal skills essential
- Ability to work in a fast-paced environment with multiple priorities and deadlines
Work Schedule: Monday to Friday, 7 PM to 2 AM (Night Shift)
Benefits: Opportunity to work in a dynamic and growing industry, competitive salary and commissions structure, comprehensive training and development programs.
About this Role: As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. If you are a motivated and results-driven individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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