Ecommerce Platform Manager

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time
Ecommerce Platform Manager

Job Summary:

  • This role involves managing our online sales channels and ensuring seamless operations across multiple e-commerce platforms.
  • The ideal candidate will have hands-on experience setting up and launching stores on multiple marketplaces, including Shopify, Amazon, and Etsy.

Main Responsibilities:

  1. Platform Setup & Configuration
    1. Set up and configure new stores on multiple marketplaces.
    2. Customize themes and set up payment/shipping options.
  2. Order Processing & Fulfillment
    1. Manage end-to-end order processing across all platforms.
    2. Coordinate with suppliers and logistics partners for smooth fulfillment.
  3. Customer Service & Support
    1. Provide multi-channel customer support via email, chat, social media, and marketplace messaging.
    2. Monitor and respond to customer reviews and feedback.
  4. Sales & Marketing Strategies
    1. Optimize product listings for higher conversions using SEO, keywords, images, and descriptions.
    2. Run promotions, discounts, and marketplace-specific campaigns.
  5. Inventory & Stock Management
    1. Forecast demand and ensure stock availability across all platforms.
    2. Use inventory management tools to sync stock levels.


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