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1 day ago
We are seeking a highly skilled Care and Social Media Professional to join our team. The successful candidate will be responsible for providing exceptional customer service and promoting the company's brand through social media channels.
The ideal candidate will have a strong background in journalism or mass communication and will possess excellent communication and interpersonal skills. They will also be able to work effectively in a fast-paced environment and prioritize tasks accordingly.
Key responsibilities include:
- Providing exceptional customer service through proactive communication and issue resolution
- Developing and implementing social media strategies to engage with customers and promote the company's brand
- Collaborating with cross-functional teams to identify and implement process improvements
- Staying up-to-date with industry trends and best practices to ensure the company remains competitive
This is an exciting opportunity for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences.
Skill Requirements:
- Strong written and verbal communication skills
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proven experience in social media marketing
Qualifications:
- Bachelor's degree in Journalism, Mass Communication or related field
- At least 2 years of experience in customer care or related field
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