Senior Business Solutions Analyst

18 hours ago


Islamabad, Islamabad, Pakistan Clustox Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our team at Clustox. As a Senior Business Analyst, you will play a critical role in gathering and analyzing business requirements, particularly in customer-facing roles.

Key Responsibilities
  • Gather and analyze business requirements from customers
  • Develop clear and concise Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs)
  • Serve as a bridge between customers and technical/development teams, ensuring seamless communication
  • Organize and lead requirement-gathering workshops and meetings
  • Provide insights and recommendations to clients based on business needs
  • Support User Acceptance Testing (UAT) to ensure solutions meet customer expectations
  • Build and maintain strong stakeholder relationships with regular updates
  • Assist in prioritizing features and planning product/project roadmaps
Requirements
  • 10+ years of experience as a Business Analyst, preferably in customer-facing roles
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently and manage multiple tasks efficiently
  • Experience with tools like JIRA, Confluence, or similar
  • Knowledge of SDLC (Software Development Life Cycle) and Agile methodologies (preferred)
  • Bachelor's or Master's degree in Business Administration, IT, or a related field
  • Certifications like CBAP or PMI-PBA are a plus
  • Experience in FinTech, Healthcare, or E-commerce domains is advantageous


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