Operations and Process Manager

8 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking an Operations Manager to oversee payment operational needs and enhance processes. This role acts as a liaison to ensure smooth payment operations, aligning with our mission to provide an exceptional payments experience.

Key Responsibilities:
  • Coordinate with internal teams and external partners to optimize payment processes, resolve issues, and track resolution.
  • Identify operational opportunities for performance improvements, cost savings, and risk mitigation.
  • Support operations during the launch of new payment methods and providers.
  • Manage relationships with global payment processors.
  • Work cross-functionally with engineering, data science, finance, customer support, legal, etc., to build a top-tier payment program.
  • Review transactions monthly to identify patterns or concerns and assist customer support with escalations.


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