
Account Management Expert
6 days ago
The Calling Agent is a critical role within Infovibes, responsible for delivering exceptional customer service and support to our Clients. As a Calling Agent, you will handle incoming and outgoing calls, address Client concerns, and maintain detailed records of interactions.
Responsibilities:
- Handle all incoming and outgoing calls in a professional and timely manner.
- Listen attentively to Client concerns, providing accurate information and assistance.
- Maintain detailed records of all interactions with Clients, tracking and reporting on key performance indicators.
Requirements:
- Bachelor's degree or equivalent experience.
- A minimum of 1 year experience as a calling agent or in a similar customer service role.
- Excellent communication and interpersonal skills.
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Remote Accounting Expert
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