
Telephone Support Specialist
6 days ago
About the Role:
We are looking for a skilled Telephone Support Specialist to provide top-notch support to our customers. As a key part of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and providing product information.
Responsibilities and Expectations:
- Answer customer calls in a professional and courteous manner, ensuring their needs are met promptly and efficiently.
- Use company-approved software to manage customer interactions and track resolutions.
- Maintain a thorough understanding of our products and services to provide accurate information to customers.
Requirements and Qualifications:
- Matriculation or Intermediate education.
- Excellent communication skills in English, both written and verbal.
- Ability to work varied shifts, including evenings and nights.
Our Company Offers:
A supportive work environment, opportunities for growth and development, and a competitive remuneration package make this an exciting opportunity for the right candidate.
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