
Client Technical Advisor
1 day ago
We are seeking a skilled Technical Support Officer to join our team and deliver exceptional technical support to our clients.
In this role, you will be responsible for providing technical guidance and support to clients, resolving technical issues efficiently and effectively.
Your key responsibilities will include:
- Providing technical assistance to clients via phone, email, or remote access
- Troubleshooting complex technical issues, using advanced diagnostic techniques and tools
- Collaborating with internal teams to resolve escalated issues and improve overall service delivery
- Developing and maintaining strong relationships with clients, built on trust and excellent communication
To succeed in this role, you will need:
- A degree in Computer Science or a related field
- At least 1 year of experience in a technical support role
- Excellent communication and interpersonal skills, with the ability to work with diverse client groups
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