
Customer Service Professional
6 days ago
We are looking for a highly skilled and experienced Collection Agent to join our team at Rapid Rise Technologies. In this role, you will be responsible for collecting outstanding debts from clients in a professional and respectful manner.
About the Collection Agent Role
The successful candidate will have excellent communication and interpersonal skills, with the ability to build rapport with clients and negotiate settlements. You will work closely with internal teams to resolve any issues that may arise during the collection process.
Key Responsibilities
* Contact clients by phone to discuss outstanding debts and negotiate settlement agreements
* Work closely with internal teams to resolve any issues that may arise during the collection process
* Meet or exceed performance targets as set by management
Requirements
* Strong Communication Skills
* Ability to work in a fast-paced environment
Benefits
* Competitive salary structure
* Opportunities for career growth and development
Other Requirements
* Ability to work flexible hours including shifts
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