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Computer Hardware and Software Expert
14 hours ago
- Respond to and resolve technical issues via phone or in person.
- Provide remote troubleshooting and on-site support as needed.
- Install, configure, and upgrade hardware and software components.
- Perform routine maintenance tasks, including updates, patches, and system optimizations.
- Assist in the setup, configuration, and maintenance of networking equipment.
- Troubleshoot and resolve network connectivity issues.
- Provide end-user support for software applications and IT best practices.
Requirements:
* Bachelors or equivalent degree in IT, Computer Science, or related field.
* Proven experience in an IT support role.
* Strong knowledge of hardware, software, and network troubleshooting.
* Problem-solving and analytical skills.
* Familiarity with Windows and MacOS.
* Excellent communication and interpersonal skills.
* Customer-oriented with a focus on quality support.
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