Customer Service Representative
1 day ago
As a Commercial Experience Executive, you will be part of the commercial experience team, reporting to the Commercial Experience Manager and deputed at an Experience Center.
About the RoleThe Commercial Experience Executive is responsible for welcoming, guiding, and managing walk-in customers at the experience center. This includes developing an understanding of CRM systems and all linked portals, handling customer queries, and enhancing their experience by providing exceptional service.
Key Responsibilities- Welcome and manage walk-in customers at the experience center.
- Develop an understanding of CRM systems and all linked portals.
- Handle customer queries and enhance their experience.
- Maintain high-quality standards for customer facilitation.
- Support product upselling at the experience center.
- Initiate improvements to customer experience and minimize wait/service times.
- Build confidence and self-assurance to serve customers effectively.
- Take ownership of customer complaints and ensure timely resolution.
- Foster customer retention and manage churn.
- Coordinate with stakeholders for issue resolution.
- Achieve monthly KPIs related to adherence, service, and sales.
Excellent communication and interpersonal skills are essential for this role.
RequirementsTo succeed as a Commercial Experience Executive, you will require:
- Excellent communication and interpersonal skills.
- A minimum Bachelor's degree.
- Effective stakeholder management and communication skills.
- Experience in sales and services.
- Proficiency in Microsoft Office and email communication.
- Knowledge of telecom products and customer management systems.
- Adept at stakeholder management and standardization of action plans.
This role offers a competitive package, including opportunities for personal and professional growth, and a chance to improve the lives of our customers.
-
Cashier and Customer Service Representative
21 hours ago
Gujranwala, Punjab, Pakistan beBee Careers Full timeJob Description:We are seeking a highly skilled and experienced Cashier and Customer Service Representative to join our team. As a Cashier and Customer Service Representative, you will be responsible for handling customer transactions, providing exceptional customer service, and working in a fast-paced environment.
-
Customer Service Representative
1 day ago
Gujranwala, Punjab, Pakistan beBee Careers Full timeCustomer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience.Responsibilities:Handle customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
2 weeks ago
Gujranwala, Punjab, Pakistan beBee Careers Full timeWork as a Customer Service Representative in our dynamic team, delivering exceptional service to customers across various channels. Your primary focus will be on achieving set targets while maintaining high standards of service quality.Achieving set Customer Center targets (KPIs) is key to your success. This involves ensuring accuracy and compliance for...
-
Customer Service Representative
1 day ago
Gujranwala, Punjab, Pakistan beBee Careers Full timeWe are currently hiring Customer Service Representatives to join our global team.This role requires individuals who are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment.To excel in this position, you will need to possess excellent communication skills, be fluent in English, and have a proven track record of...
-
Customer Service Representative
21 hours ago
Gujranwala, Punjab, Pakistan beBee Careers Full timeCustomer Service Role OverviewWe are seeking an experienced Customer Service Representative to support our mission of delivering exceptional customer experiences. The ideal candidate will possess strong communication skills and a customer-focused approach.This role involves handling customer inquiries, resolving issues in a timely manner, and providing...
-
Gujranwala, Punjab, Pakistan beBee Careers Full timeF&B Service Staff/Customer Service RepresentativeJob Summary:We are seeking a F&B Service Staff/Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing excellent customer service and ensuring that our customers have a positive experience.Duties and Responsibilities:Handle customer inquiries and...
-
Customer Service Professional
1 day ago
Gujranwala, Punjab, Pakistan beBee Careers Full timeCustomer Service RepresentativeWe are looking for customer service representatives to join our team. As a customer service representative, you will be responsible for processing orders, identifying customer needs, and selling products and services.Job Description:Selling products and services over the phone and through emailProcessing orders forms,...
-
Customer Service Representative
2 weeks ago
Gujranwala, Punjab, Pakistan WT Microelectronics 文曄科技(股)公司 Full timeGet AI-powered advice on this job and more exclusive features.Recruiter @ Future Electronics, a WT Microelectronics CompanyThis role will be located in Singapore, working on-site at our office located at Expo (DT35/CG1), fully sheltered from the MRT.Job Summary:We are seeking a detail-oriented and proactive Customer Service Representative to join our team....
-
Customer Service Ambassador
1 day ago
Gujranwala, Punjab, Pakistan beBee Careers Full timeJob TitleEnglish Speaking Customer Service Representative
-
Customer Experience Representative
1 day ago
Gujranwala, Punjab, Pakistan beBee Careers Full timeCustomer Experience RepresentativeA Customer Experience Representative is a crucial role that involves interacting with customers in a retail environment. The primary goal of this position is to provide exceptional customer service, ensuring that every interaction leaves a positive impression.The ideal candidate for this role will have excellent...
