Cloud Strategist

Unlock Your Potential as a Cloud Visionary

DigitalOcean is on the hunt for an exceptional Coud Strategist to join our team. As a key member of our cloud-focused organization, you will play a pivotal role in shaping the future of cloud computing.

About the Role:

• Cloud Expertise

  You will be responsible for driving customer success and growth through optimal use of our cloud platform. This involves leveraging your technical expertise to provide strategic guidance and support to customers, ensuring they achieve their desired outcomes.

  Key Responsibilities:

  • Technical Consultation & Architecture Design

    You will develop and maintain deep expertise in our product portfolio and the evolving cloud ecosystem. This includes designing, diagramming, and planning infrastructure architectures tailored to customer needs, explaining solutions clearly to both technical and non-technical stakeholders.

  • Proactive Customer Engagement & Growth

    You will manage and maintain our key accounts, partnering closely with customers to drive engagement, retention, and expansion of their cloud workloads. This involves conducting quarterly business reviews (QBRs) with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth.

  • Advocacy & Cross-Functional Collaboration

    You will act as the voice of the customer within our organization, ensuring their needs are represented in product development and support processes. This includes liaising with engineering and support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences.

• Required Skills & Qualifications

  To succeed in this role, you will need proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation. Additionally, you should have programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go). You will also need to demonstrate proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).

• Benefits

  We offer a competitive array of benefits to support your overall well-being. These include a competitive salary, comprehensive health insurance, and a generous retirement plan. We also provide opportunities for professional growth and development, including reimbursement for relevant conferences and training, as well as access to LinkedIn Learning's 10,000+ courses.

• About Us

  We are a fast-paced startup environment that values diversity and inclusion. We recognize that diversity of thought and background builds stronger teams and products to serve our customers. We do not discriminate based on race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.