
International Trade Specialist
4 days ago
**Job Description:**
Export Operations Manager Role OverviewThe primary objective of this position is to ensure seamless international shipments, meeting customer expectations for timely and accurate processing. Key responsibilities include same-day response to queries/complaints, active follow-up with the Supply Chain department on order completion/dispatch, and updating overseas customers on international orders/shipments.
Effective negotiation with shipping lines regarding transit times and freight rates, while considering customer preferences, is crucial. Additionally, the jobholder must accurately process and file rebates on international shipments, maintain necessary documents/forms/certificates for efficient execution of export orders, and lead sales efforts to enhance company reputation and revenue.
This role also involves monitoring the smooth process of export operations from international sales order to dispatch, coordinating with government agencies for attestation and endorsement of export documents, and maintaining current information on export tariffs, licenses, and restrictions.
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