Client Care Professional

19 hours ago


Peshawar City Tehsil, Pakistan beBee Careers Full time

The role of a Customer Service Representative involves providing excellent customer service and support to our clients. As a key member of our team, you will be responsible for ensuring that all customer interactions are handled professionally and efficiently.

Key Tasks:
  • Maintain a professional demeanor when interacting with customers.
  • Respond promptly to customer inquiries and engage through various channels.
  • Acknowledge and resolve customer complaints in a timely manner.
  • Foster product knowledge to effectively address customer questions.
  • Process orders, applications, and requests efficiently.
  • Record customer interactions, comments, and complaints accurately.
  • Communicate and coordinate with colleagues as necessary.
  • Provide feedback on the customer service process for improvement.
  • Oversee a team of junior customer service representatives to ensure exceptional customer support.


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