
Delivery Operations Specialist
1 week ago
The ideal candidate for this role should have a strong background in logistics or dispatching, with excellent organizational and communication skills. Additionally, they should be proficient in computer software applications, including dispatching software, GPS navigation systems, and Microsoft Office suite.
Main Responsibilities:
- Scheduling Management:
- Plan and organize truck drivers' assignments based on shipment specifications and customer preferences.
- Create efficient routes to maximize delivery windows, reduce fuel consumption, and minimize costs.
- Adjust schedules as needed to account for unexpected delays, traffic changes, or shifting delivery priorities.
- Record-keeping and Documentation:
- Accurately record all cargo details, including collection and delivery times, distance traveled, fuel consumption, and any issues or delays experienced.
- Create and maintain bills of lading, shipping manifests, and delivery receipts in accordance with business standards and regulatory requirements.
- Problem-solving:
- Identify and proactively address any transportation operations issues or challenges to prevent delays and minimize interruptions.
- Manage emergency scenarios, such as mechanical failures, accidents, or adverse weather conditions, by developing backup plans and providing assistance to drivers when required.
- Compliance and Safety:
- E nsure adherence to applicable regulations, including hours of service, weight restrictions, and safety standards, to preserve legal and operational integrity.
- Monitor driver performance and actions to promote safe driving habits and prevent infractions or accidents.
- Team Collaboration:
- Foster collaboration with other departments, including customer service, logistics, and warehousing, to optimize procedures, improve productivity, and enhance overall service quality.
- Offer guidance and support to truck drivers by addressing their concerns, assisting with route planning, and promoting efficient team communication.
- A high school degree or equivalent is required; further education or training in transportation management, logistics, or a related field is preferred.
- Proven experience in logistics or dispatching, ideally within the transportation sector.
- Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders.
- Proficiency in computer software applications, including dispatching software, GPS navigation systems, and Microsoft Office suite.
- Knowledge of transportation regulations, safety standards, and industry best practices.
Full-time, part-time, contract, and fresher positions are available. Expected working hours: 40 per week. Ability to commute: Lahore (required). Ability to relocate: Lahore (required).
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