Client Service Liaison

5 days ago


Karachi, Sindh, Pakistan ibex Full time

**Role Description**

We are looking for a highly skilled Senior Customer Service Specialist to join our team at ibex. The successful candidate will be responsible for providing exceptional customer service and support, maintaining accurate records, and following up on customer requests.

**Key Responsibilities**

  • Respond to customer inquiries in a timely and professional manner.
  • Keep detailed records of customer interactions and transactions.
  • Follow up on customer requests and aim for First Contact Resolution (FCR).
  • Escalate unresolved customer complaints or special requests to designated departments.
  • Take ownership of new and different requests and explore opportunities to add value to job accomplishments.

**Requirements**

  • Excellent communication skills, both written and verbal.
  • Able to communicate technical information clearly and concisely.
  • Intermediate degree or above in a relevant field.
  • Strong English communication skills.
  • Proficient in MS Office, particularly MS Excel and Word.

**Application Process**

Once you've submitted your application, our recruitment team will review it and contact you within 3 working days for initial screening. We look forward to reviewing your application



  • Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time

    Job Role: Client Relationship ManagerSybrid Pvt. Ltd. is seeking an experienced professional to manage client relationships and ensure seamless interactions between Operations and Clients.Job SummaryThis role involves managing international client relationships, providing excellent communication skills as the primary liaison, and ensuring that back-office...


  • Karachi, Sindh, Pakistan Sika Full time

    About the RoleWe are seeking a highly skilled Customer Service Liaison to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients.The ideal candidate will have a strong understanding of the construction chemicals industry and excellent communication skills. Proficiency in SAP...


  • Karachi, Sindh, Pakistan Gentrick Staffing Full time

    Gentrick Staffing is seeking a Proposal Writer and Client Liaison to join our team. In this role, you will be responsible for writing compelling proposals and building strong relationships with clients.Key Responsibilities:Write high-quality proposals that showcase our services and expertise.Build and maintain relationships with existing and potential...


  • Karachi, Sindh, Pakistan Creative Minds Tech Full time

    Creative Minds Tech seeks a talented Bid Writer and Client Liaison to join our team. In this dynamic role, you will be responsible for crafting compelling bids and proposals, developing relationships with clients, and delivering outstanding results.Key Performance IndicatorsSucceeding in securing new projects and expanding our client base.Maintaining high...


  • Karachi, Sindh, Pakistan Limton Innovative Systems Full time

    About the Company:Limton Innovative Systems is a dynamic and growing company that values innovation and excellence. We are seeking a skilled Sales Coordinator to join our team and contribute to our success.Job Responsibilities:Process Sales Orders: Efficiently manage and process sales orders, ensuring accurate and timely delivery of products and...


  • Karachi, Sindh, Pakistan IODIGITAL Full time

    Job DescriptionIODIGITAL seeks a seasoned Account Manager to drive business growth through strategic relationship-building and exceptional client service.Key Responsibilities:Build and maintain long-term partnerships with clients, understanding their needs and goals.Collaborate with internal teams to craft tailored solutions that meet client...

  • Engineering Liaison

    2 weeks ago


    Karachi, Sindh, Pakistan Akbar Ali & Sons Full time

    As an Engineering Liaison at Akbar Ali & Sons, you will play a pivotal role in fostering strong relationships between our clients, customers, and internal stakeholders. This position demands exceptional communication skills, both written and verbal, to ensure effective exchange of information and facilitate collaboration across teams.This role involves...

  • UK Client Liaison

    5 days ago


    Karachi, Sindh, Pakistan PW Digital Full time

    RequirementsProven experience in lead conversion, preferably in a digital marketing or IT services backgroundExcellent English communication and negotiation skillsFamiliarity with handling UK-based clients and adapting to their needsCandidates should possess a strong understanding of digital marketing principles and be familiar with performance metrics. A...


  • Karachi, Sindh, Pakistan HG Markets Pvt. Ltd. Full time

    About UsHG Markets Pvt. Ltd. is Pakistan's leading financial brokerage house, a corporate member of Pakistan Mercantile Exchange (PMEX). We provide comprehensive financial services to our clients and are now hiring for our Karachi office.Job Description:We are seeking an entry-level Client Relationship Executive to join our team. As a key member of our team,...


  • Karachi, Sindh, Pakistan Pak-Qatar Family Takaful Limited Full time

    Pak-Qatar Family Takaful Limited is a dynamic and forward-thinking organization that is committed to delivering exceptional customer experiences.We are currently seeking a highly skilled professional to join our team as a Relationship Manager.The successful candidate will be responsible for maintaining and developing client-business relationships, as well as...


  • Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time

    Company OverviewABS International is a leading logistics company dedicated to delivering exceptional customer service. Our team of experts works tirelessly to ensure that every interaction with our clients is positive and productive.Our goal is to build strong relationships with our customers, understanding their needs and exceeding their expectations. We...


  • Karachi, Sindh, Pakistan Innovative Private Limited Full time

    Job SpecificationWe are seeking a highly skilled Head of Client Services to join our team. The successful candidate will be responsible for overseeing the delivery of client services across our organization.Key responsibilities will include:Managing client services operationsLeading cross-functional teams to deliver resultsDeveloping and implementing...

  • Client Servicing Lead

    2 weeks ago


    Karachi, Sindh, Pakistan Nativ Global Full time

    Job ResponsibilitiesBuild and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needs.Lead, mentor, and develop a team of client servicing executives, ensuring high performance and professional growth.Oversee the planning, execution, and delivery of client projects, ensuring they are completed on...


  • Karachi, Sindh, Pakistan Akbar Ali & Sons Full time

    A technical coordinator is responsible for preparing and managing all overall engineering correspondence with the management.The Technical Coordinator serves as the communication liaison between the clients/customers and the engineering team.The technical coordinator will support engineers in the correspondence task in dealing with customers/clients.Work...


  • Karachi, Sindh, Pakistan APTECH LEARNING Full time

    About the RoleAptech Learning invites applications from young professionals for the position of Student Liaison Officer. As a key member of our team, you will play a crucial role in fostering strong relationships between students, teachers, and other stakeholders.ResponsibilitiesAttend to student queries and concerns, addressing them promptly and...


  • Karachi, Sindh, Pakistan Herbion Pakistan Limited Full time

    To achieve assigned sales targets and drive revenue growth in the personal care products segment.We are seeking a highly motivated and extroverted Business Development Liaison to strengthen our ties with retailers, chemists, salons, and wholesalers.Key responsibilities include:Better coordination with distributors for efficient inventory management, supply...


  • Karachi, Sindh, Pakistan Unlimited Pro Parts Full time

    We are looking for a dedicated and skilled Sales Support Liaison to join our team at Unlimited Pro Parts. As a key member of our sales team, you will be responsible for delivering exceptional customer service, responding to incoming inquiries, and assisting customers while communicating with vendors.The ideal candidate will possess strong English fluency,...


  • Karachi, Sindh, Pakistan IQVIA LLC Full time

    Job Overview:The Client Services Specialist will play a crucial role in developing professional expertise to configure complex client reports. This individual will work under broad guidance, utilizing company policies and procedures to resolve a variety of issues.Essential Functions:Apply company policies and procedures to resolve moderate-scope...


  • Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time

    Client Relationship Manager Sybrid (Pvt) Ltd - A Lakson Group Company, Pakistan Sybrid Pvt. Ltd. (Lakson Group Company) is seeking a potential candidate for the post of 'Client Relationship Manager' on immediate basis. The individual should have sound exposure of International Client/Campaign Management with a strong command of spoken and written English as...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    We are looking for an experienced Client Service Manager to join our team at Ibex, a leading outsourcing and offshoring consulting firm in Pakistan.Job Description:The successful candidate will be responsible for ensuring seamless integration between various systems, providing exceptional customer service, and working closely with dealerships to resolve any...