IT Infrastructure Specialist

Job Overview:

The IT Technician is a crucial role within the organization, responsible for ensuring seamless operation, maintenance, and troubleshooting of all networks, hardware, and communication systems. This position plays a vital part in setting up and managing IT infrastructure, supporting end-users, maintaining system documentation, and adhering to safety and compliance protocols.

Key Responsibilities:

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• Install, configure, and maintain wired and wireless network devices, including managed switches, firewalls, wireless access points/controllers, and long-range wireless bridges.">
• Set up and configure desktops, laptops, printers, scanners, video conferencing systems, and peripheral devices, along with operating systems and essential application software.">
• Install, configure, and manage CCTV surveillance systems, including cameras, NVRs/DVRs, and monitoring tools.">
• Install and manage IP-based telephone systems such as Avaya, Grandstream, Elastix, or FreePBX.">
• Monitor the health and performance of IT hardware, internet connections, and network devices; generate reports and escalate issues as required.">
• Manage the IT Service Desk ticketing system; provide timely and effective Level 1 and Level 2 technical support to end-users on-site.">
• Diagnose and resolve technical issues related to hardware, software, and networks; repair or replace faulty components when needed.">
• Maintain updated records of all IT assets, including issuance logs, return logs, and stock levels of spares and consumables.">
• Develop and regularly update documentation such as network diagrams, user manuals, SOPs, and system configurations.">
• Carry out all duties in line with Health, Safety, and Environmental (HSE) regulations and company policies, ensuring a safe working environment.">

Requirements:

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• Bachelor's degree in Computer Science, IT, Electronics, Electrical, or an equivalent field with at least 3+ years of relevant experience.">
• Alternatively, DAE in IT, Telecom, or Electronics with at least 5+ years of relevant experience.">
• Previous experience working in Oil & Gas fields or rigs is highly valued.">
• CCNA/HCNA, NSE-4 training courses or certifications are preferable.">
• Hands-on experience with UBNT network / Wi-Fi equipment & Sophos Firewalls.">
• Good knowledge of Active Directory, DHCP, DNS, NMS, FTP & File Servers.">
• Strong communication skills and a hardworking aptitude to ensure effective task management and dedication to work.">

Working Conditions:

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• This is a contract position with a rotation schedule of 45 days on and 15 days off.">
• The ideal candidate will be based in a field area.">