
Client Support Manager
2 weeks ago
This role involves managing the customer contract, delivering customer satisfaction, and promoting revenue growth.
Main Tasks- Manage the customer relationship for BAU activities, including incoming requests and enquiries.
- Coordinate contract execution with relevant stakeholders to ensure customer satisfaction.
- Oversee the sales order process for customer orders, including stock management, quoting, and invoicing.
- Ensure regulatory compliance for customers and internal processes.
- Resolve customer queries and complaints efficiently.
- Support account managers in contract delivery.
- Support internal teams in service delivery.
- Manage customer accounts with minimal support.
- Handle customer service inquiries and issues directly and effectively.
- Utilize internal tools and systems.
- Analyze information, troubleshoot, and provide recommendations.
- Prepare and present customer reports and presentations.
- Familiarize yourself with our organization, products, and services.
- Lead, coach, and mentor junior colleagues.
- Evaluate customer needs and suggest alternative products, services, or solutions.
- Promote products or services.
- Capture customer retention and growth trends.
You should be prepared to work in a fast-paced environment and adapt to new situations.
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Client Support and Marketing Manager
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Client Support Officers
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Client Support Associate
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Customer/Client Support
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Support Officer
2 weeks ago
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Client Delivery Support Specialist
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Overview:This role is responsible for providing quality support and advice to Relationship Managers within lending units on documentation related matters. The ideal candidate will have strong analytical skills and be able to work effectively with stakeholders to deliver excellent client service.
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Client Support Specialist
3 weeks ago
Karachi, Sindh, Pakistan MindAqua Full timeClient Support Specialist MindAqua, Pakistan Responsibilities:Collaborate and build relationships with customers to strengthen service competitiveness.Respond to customer queries in a timely and accurate way, via phone, email, or chat.Provide live chat support and assist customers through email.Communicate sales queries effectively through emails.Properly...
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US Client Support Specialist
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US Client Support Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeUS Client Support RepresentativeOur team is looking for a highly skilled US Client Support Representative to join our outsourcing team. The ideal candidate will be responsible for providing outstanding support to our US clients, addressing inquiries, and efficiently resolving issues.Job Summary:We offer a unique opportunity to work with diverse clients,...