
Front Desk Representative
7 days ago
Job Title: Front Desk Representative
Description:
This role requires an individual to handle receptionist duties, provide excellent customer service, operate office equipment, and support daily administrative tasks.
Key Responsibilities:
- Ensure cleanliness and tidiness of the front desk and office areas; report any unusual or unethical activities.
- Maintain and report staff attendance, leave records, and staff movement to HR; submit final attendance sheet by the end of each month.
- Coordinate with employees regarding daily attendance via email and WhatsApp.
- Maintain records of sick and unauthorized leaves every three months.
- Prepare and verify overtime sheets; share with HR and Finance in the first week of each month.
- Handle incoming and outgoing calls, messages, and direct them to the concerned staff or department heads.
- Arrange hotel and air ticket bookings following protocols; verify vendor invoices and submit originals to the accounts department; record courier items.
- Prepare and submit welcome packs for new hires and organize HSE induction training.
- Support CSR activities and employee engagement events at the branch.
- Provide general administrative support, including managing bills, maintaining files (digital and physical), preparing letters and documents, and creating purchase orders for invoices.
- Handle miscellaneous requests from the office in charge, HR, Marine, employees, the public, and customers.
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