
Customer Service Professional
1 week ago
We are seeking a skilled Customer Support Specialist to join our team. This individual will be responsible for providing exceptional customer service and support to clients via phone.
Key Responsibilities- Deliver outstanding customer experiences through proactive communication and problem-solving skills.
- Convey interest in each customer through their words with courtesy, attention, and a friendly image.
- Provide alternatives to products/items that are not available on the website.
- Follow standard processes and procedures when providing resolutions.
- Stay up-to-date with latest updates on system information, process changes, and future updates.
- O Levels/Matric or above
- Excellent English Written and Verbal Communication
- American or neutral accent
- Proficiency with MS Office (particularly MS Excel and MS Word)
- Must be at least 18 Years old and hold valid CNIC
- Medical Insurance & OPD
- Provident Fund with investment options
- Leave Encashment
- Annual leaves
- On-job training
- Two days off in a week
- Ergonomic furniture and infrastructure
- Referral Rewards
- Annual Increment
- Conveyance facility
- Loan facility
- Employee Appreciation programs
We offer a collaborative environment where you can grow and develop your skills. Our team is diverse and highly trained, and we provide ample opportunities for learning and professional growth.
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