Welcome Ambassador

We are seeking a highly organized and approachable Front Desk Officer to join our growing team.

This office-based role requires a full-time commitment from 9am to 5 pm, Monday to Saturday, at our primary office location.

A successful candidate will have excellent interpersonal and problem-solving skills, with the ability to adapt to changing circumstances. Key responsibilities include:

• Meet and greet visitors, guests, and clients in a professional and courteous manner.
• Respond to phone calls, take messages, and forward calls to the relevant personnel as required.
• Manage customer inquiries via phone or email, providing clear and concise information or assistance when necessary.
• Maintain a well-organized front desk area, tracking visitor logs, packages, and deliveries efficiently.
• Schedule appointments, meetings, and conference room bookings for team members.
• Arrange travel itineraries, including flights and accommodations, when necessary.
• Oversee the office supplies inventory, replenishing stock as needed to maintain optimal levels.
• Demonstrate exceptional customer service by addressing customer needs promptly and professionally.
• Foster collaboration and open communication among team members.
• Share important updates or announcements with relevant parties.