Desktop Support Engineer

2 weeks ago

Dera Ghazi Khan, Punjab, Pakistan beBeeTechnical Full time 40,000

Job Title:

Desktop Support Specialist

We are seeking a highly skilled Desktop Support Specialist to join our team.

Job Description:

The successful candidate will be responsible for providing technical support and maintenance services for desktop computers, laptops, printers, and other related equipment.

Key Responsibilities:

  • Install, upgrade, and troubleshoot Windows and other authorized desktop software applications.
  • Install, upgrade, and troubleshoot End User Workspace Hardware such as desktops, laptops, printers, mobile devices, scanners, etc.
  • Maintain inventory of spares and IT assets at the customer location.
  • Perform general preventative maintenance tasks on devices and software.
  • Basic network knowledge and troubleshooting skills.
  • Good understanding of AV, AD, DNS, DHCP, Wireless, Backup/Restore, and Patching.
  • To accurately record, update, and document requests using the IT service desk system.
  • Coordinate with Central IT for all compliance-related tasks.
  • Flexible to work in shifts and remote locations.
  • Excellent verbal communication skills.
  • Fluency in English.

Preferred Qualifications:

  • Support for MAC OS.
  • Audio & Video Support and trouble shooting.
  • VC & Board Room Supports.
  • Basic knowledge on Ticketing tool, Cloud, VPN.

Benefits:

Full-time employment with competitive salary and benefits package.

Schedule:

Ability to commute or relocate to Taunsa, Punjab.

Education and Experience:

  • IT experience: 2 years (preferred).
  • Total work experience: 2 years (preferred).

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