Customer Service Director

2 days ago


Murree, Punjab, Pakistan beBee Careers Full time
Job Summary

We are seeking a highly skilled Customer Service Director to oversee daily customer interactions, manage the housekeeping team, and develop strategies to enhance customer satisfaction and loyalty.

This role involves collaborating with management to ensure smooth operations, maintaining high luxury standards, and providing exceptional customer service.

Key Responsibilities
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Manage the housekeeping team to maintain high standards of cleanliness and service.
  • Collaborate with management to coordinate bookings, events, and accounts.
Requirements
  • Proven experience in hospitality or guest service.
  • Ability to lead and motivate a team.
  • Basic computer and accounting skills.


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