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Marketing Lead

2 weeks ago

Karachi, Sindh, Pakistan Delivery Hero SE Full time

Delivery Hero SE is committed to delivering exceptional service to our customers through innovative solutions. As a leading player in the local delivery market, we strive to connect with customers across various touchpoints.

This role as a CUSTOMER ACQUISITION MANAGER is crucial in driving our growth strategy forward. You will be responsible for developing and executing plans to acquire new customers, increase customer retention, and enhance overall growth.

Your key responsibilities will include:

  • GROWTH PLANNING: Define and articulate a clear growth strategy aligned with business goals, focusing on both short-term and long-term objectives.
  • CROSS-FUNCTIONAL ALIGNMENT: Work closely with regional marketing teams and commercial teams to develop and execute country strategies.

You will report directly to the Director of Marketing and work closely with cross-functional teams to ensure seamless execution. With a strong track record of delivering results-driven strategies, you will be equipped to lead high-performing teams and foster a culture of innovation and excellence.

To succeed in this role, you will require:

  • A minimum of 5-7 years' experience in a similar role, with expertise in CRM, growth, customer retention/acquisition, and customer lifecycle management.
  • Prior experience in e-commerce or a related field.