Business Service Advisor

7 days ago


Lahore, Punjab, Pakistan Lead Market Technology Solution Full time

About Us

At Lead Market Technology Solution, we strive to provide exceptional customer experiences through our innovative technology solutions. We are a leading provider of BPO services for UK-based projects in Personal Injury Claims.

We are currently seeking highly motivated and result-oriented individuals to join our team as Customer Care Representatives. In this role, you will be responsible for providing top-notch customer service to our clients while working independently and managing your workload effectively.

Key Responsibilities

  • Provide customer service to clients via phone, email, and other communication channels
  • Analyze customer issues and provide resolutions in a timely manner
  • Maintain accurate records and reports of customer interactions
  • Participate in ongoing training and development programs to enhance your skills

Requirements

  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Proficiency in English language, with a neutral or British accent preferred
  • Good computer skills and ability to maintain email correspondence

Benefits

  • Competitive remuneration based on your English communication skills and experience
  • Opportunity to work with a leading provider of BPO services
  • Chance to develop your skills and advance in your career


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